FAQ

Below are some frequently asked questions (FAQs), and you can also use the search function in the top right corner to quickly find the results you are looking for.

How to Integrate API on Your Website/Application?

Check out CCPayment’s API/SDK tutorial for quick integration, and don’t hesitate to contact the CCPayment customer service team for any issues you may encounter.

What tokens/coins does CCPayment support?

CCPayment supports a variety of popular tokens/ coins for deposit and withdrawal. You can find a detailed overview of the supported tokens/coins on CCPayment’s supported tokens/coins list.

How long does it take to receive withdrawal?

CCPayment processes orders instantly upon transfer. The transfer speed depends on the node and gas fee but is typically successful within 30 minutes. BTC transfer needs a few hours.

How to get technical support？

Support Mail: [email protected] our official technical support team for in-depth assistance.

What is asset collection? What are the advantages?

The asset collection plan aims to collect the assets of various addresses into a single address. This plan is designed to minimize the risk of errors in account management, lower management costs, and enhance the user experience.

What is the frequency limit of calling API?

The frequency limit per second: 100, don’t hesitate to get in touch with the customer service team if you want to adjust the limitation.

How to conversion cryptocurrency into USD?

CCPayment can provide the conversion service of crypto to USD for CCPayment’s key clients. Please contact the CCPayment Service Team for details.